Mix and Match
Shipping policy
Shipping Policy
Thank you for shopping with us. We are committed to delivering your orders safely and efficiently across the United Arab Emirates.
Processing Time
- Orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- During high-demand periods, processing times may be slightly extended.
Delivery Time
Estimated delivery times within the UAE:
| Location | Estimated Delivery Time |
|---|---|
| Dubai | 3–7 Business Days |
| Abu Dhabi | 3–8 Business Days |
| Sharjah | 3–8 Business Days |
| Ajman | 3–8 Business Days |
| Ras Al Khaimah | 4–10 Business Days |
| Fujairah | 4–10 Business Days |
| Umm Al Quwain | 4–10 Business Days |
Delivery times are estimates and may vary due to customs inspections, courier delays, weather conditions, or public holidays.
Shipping Charges
- Shipping charges are displayed at checkout before payment.
- Free shipping promotions, if available, will be clearly indicated on the website.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS. Customers can use the tracking number to monitor the delivery status of their shipment.
Incorrect Address Information
Customers are responsible for providing accurate shipping details. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information.
Delayed Deliveries
While we strive to deliver within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control, including:
- Courier service disruptions
- Public holidays
- Weather conditions
- Customs or security inspections
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact our support team within 48 hours of the expected delivery date. We will work with the courier partner to investigate and resolve the issue.
Delivery Attempts
Couriers may make multiple delivery attempts. If delivery cannot be completed due to customer unavailability or incorrect information, additional shipping charges may apply for redelivery.
International Shipping
Currently, we only ship within the United Arab Emirates unless otherwise stated on our website.
Contact Us
If you have any questions regarding shipping or delivery, please contact our customer support team:
Email: dropshippingmyown@gmail.com
